Payment & Delivery

 

We only accept cash on delivery for orders within Shanghai.

For orders to be delivered to cities other than Shanghai we require pre-payment into our bank account prior to shipment.

For international customers we will convert the order total to US dollars and provide our PayPal account details, so payment can be made safely and securely using a credit card or other bank card.

We now offer same day delivery on most items. If you require very urgent delivery please contact us by telephone Please note we do not deliver on Sundays or most Chinese Holidays.

Sometimes we may be unable to deliver wine on Saturdays. This is because our wine is warehoused separately from our other stock in a temperature controlled facility on the outskirts of Shanghai and is closed on both Saturday and Sunday.

Cigar orders will be delivered within 2-3 days.

For orders over 500RMB we offer Free Delivery within the Middle Ring Road in Puxi and within the Inner Ring Road in Pudong. Delivery to areas outside our “Free Delivery Area” may be charged a nominal fee which will be determined on a case by case basis, but will typically not exceed 40RMB.

For orders under 500RMB a flat fee of 20RMB will be charged for deliveries within the Middle Ring Road in Puxi and within the Inner Ring Road in Pudong.

Although we do not have the ability to deliver to cities other than Shanghai ourselves, we do have a great relationship with various freight companies than assist with deliveries to other provinces. Freight costs can be negotiated by us on behalf of the customer (if requested) on a case by case basis, but for larger orders generally range for 8-25RMB per case (depending on location, quantity etc.), with an extra flat fee if delivery is required from the freight company’s depot to the customer’s door/premises. For smaller orders we use a courier company, which is more expensive, but still reasonably priced. We can provide quotations on request.